That’s just Amex sneaky way of getting out of paying loss of use aquarius car insurance. None of the car rental places will send their fleet logs. It’s just a bunch of BS and I will never think of Amex the same way. I was told that in Massachusetts thatAmex has no right to even consider weather their were other rentals available as in court they can not take a business income into consideration and that’s basically what they are asking. So don’t tell me Amex could not pay, they had a bill and they very well could have paid. As I said that is their way of getting out of it.