I've had USAA auto insurance for over 30 years all car insurance companies in california. Fortunately I have not had to use the coverage frequently but when I have, it has been excellent. In 2014 I was run off of the road by an 18 wheeler in a remote area. Fortunately I did have a cell phone signal and was able to contact USAA. They dispatched a tow truck and the representative stayed on the line with me until it arrived. I was not physically injured just a bit upset due to the fact that the 18 wheeler driver did not stop nor did 2 more that were following behind. Within 2 1/2 hours, my vehicle was at a repair shop where the USAA appraiser would be inspecting it for damage and I was in a rental and back on the road. I have always had prompt and courteous service from USAA.
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