8am - 9pm Monday to Friday 8am - 5pm Saturday 9am - 5pm Sunday and bank holidays l v car insurance. You might also want to review the amount of excess that applies to your policy, as increasing the excess can reduce your renewal quote how to find out how much car insurance costs. If you have chosen to automatically renew, your policy will be renewed using your credit or debit card, or by monthly or annual direct debit. This means you don't have to worry about forgetting to renew or run the risk of being uninsured. This will show on your renewal letter. If you'd prefer us not to renew your policy automatically, please let us know before your renewal date by calling us on.
Trustpilot is committed to ensuring better online shopping experiences for everyone, which means we work hard to fight fabricated reviews. No company can delete or otherwise censor reviews. An idiotic sham . No common sense, just out to make money no matter what.
I felt the agent at L.V was working for the other side or racist. I told him Highways attended to clear the debris and that their report would confirm where the accident happened. The agent was not prepared to do this and said they would be accepting liability.
I asked to speak to customer services, he said there wasn't one.I asked for a manager instead, he refused. When I told him I would record his conversation, he said he would hang up. I lost my temper at this point and rang back 3 or 4 times asking for a manager but was put through to the agent with attitude.
They stuck to their decision saying they were paying for the other sides repairs but not accepting liability as they didn't want to waste money but that I could take it court myself. The solicitor fighting our case had to drop the case as the action taken by L.V had weakened it. Don't expect them to fight your corner for you, they take the easy way out. Not worth the cheaper insurance when you want a company to do what's right and fight.
They are terrible on all fronts lv car insurance email address. When I was looking for insurance for my car, there were many cheaper options. However I chose them to ensure I have an insurance that can actually be used if/when I need it. I found them through an insurance comparison websites.
So I purchase my insurance from them (comprehensive insurance cover). I checked to ensure a claim for a lost/stolen key, or a broken window replacement or a car break down won't invalidate my no claim bonus and won't be recorded as a claim that will increase my future insurance premium. On the anniversary of the insurance, they auto-renewed the insurance. After 1.5 years of having the insurance, I lost my car key and called them to see if they could help. They told me the insurance will cover it, but I should pay £300 excess and that it will invalidate my No-Claim-Bonus AND that it will be recorded as a claim and hence my premium will go up next year.
I called a few private car key makers and received quotes between £150 to £250. However I then found my keys, so I didn't have to replace them at all. A few months later I was looking to insure a second car. Again I used the comparison websites and decided to go ahead with another provider. I got the price on the comparison website and then followed it by a call to that insurance provider (Admiral) who confirmed the price and details. As the last step, they did a search for any previous claims and told me that LV had reported that I had a claim, as a result of which my premium will increase about £300.
They called LV and talked to them, but LV's claim department insisted that was a claim. Following that I spent a few hours on the phone with different people at LV (A customer service rep, then her manager, then claim department) trying to get them to remove that claim (which I had never made!). They insisted that by merely asking a question from them on the phone, I have reported an incident and hence they were right to record it as an incident/claim and share it with all other insurance companies! So I ended up: 1. paying extra for their useless but more expensive insurance product due to some additional covers they claim they would provide 2. Those additional covers (in this case Lost/Stolen Key) were actually a clear example of mis-selling a product; as they knew anybody who wants to claim that should pay more than actually the price of replacing that privately due to the excess of the cover (let alone invalidating their NCB and increase in future premium).