To get a human on the phone, please follow these menu instructions: liberty mutual auto insurance ratings. Had business insurance through Liberty Mutual car insurance i can buy online. Cancelled insurance 7 months ago. Liberty Mutual at first stated I had a 2200.00 refund coming. Now they say I owe over 900.
In essence they claim I owe 4000.00 for 3 months of insurance. I have made approximately 15 phone calls in the last 2 months. Each time I am assured the problem is fixed..
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In 2009 I purchased a Flood Insurance policy with Liberty Mutual at the direction of the mortgage company at the time because the property was in a flood zone liberty mutual car insurance ratings. At some point over the years that changed and FEMA designated the property was not in a flood zone. The bank was notified, nobody notified me, Liberty Mutual continued to tell me I have to have the insurance. I believed them.
Even today they refuse to cancel the policy although the bank has forwarded me documentation of the change in zoning, which has been forwarded to Liberty Mutual. They refuse to give me any money back. They refuse to update the documentation they are viewing as they explain to consumers what is required insurance for them to carry. Had Liberty Mutual been using updated FEMA maps, they would have been able to tell me that I am not required to carry this insurance.
looking for the same coverage, with my vehicles added to the policy liberty mutual auto insurance ranking. If you are looking to buy new insurance and are considering Liberty Mutual, STOP AND RUN THE OTHER DIRECTION best cheap car insurance yahoo answers. I was a LM customer for approximately 17 years (auto, home, and life insurance policies). Despite a spotless driving record for over 20 years, my auto insurance rate continued to increase. I purchased a new car, and was asked if I wanted to “keep the same insurance for my new vehicle”.
It was not until I decided to switch insurance (same exact coverage for less than half the rate) that someone halfheartedly said to me on the phone, “Want us to try to work with you to get you a better rate?” To make matters worse with this company, communication is horrible. You talk to someone different every time you call, and no one gives you the same information. I was apparently misinformed (by two people over the phone and one IN WRITING) that I would owe only a cancelation fee of about $4. Then I was mysteriously charged an additional month at $161 with no explanation.
We looked at premiums for a specific profile in five areas across the country and compared them against those of the other agencies on our lineup cheap auto insurance in philly. Liberty Mutual overall had prices competed well against its peers, and it offers 13 different discounts. Most discounts are similar to those of other companies – bundle discounts, discounts for members of certain organizations, hybrid vehicle discounts and more. Liberty Mutual also has discounts that address changes in life situations, such as graduating from college, getting married, moving or retiring. If you have general questions about the policies or quotes, you can speak to an agent via live chat or telephone, but only during specific hours. For claims, however, you can reach an agent 24/7.