wawanesa auto insurance san diego ca

Will I get a payment receipt, or confirmation after I make an online payment using the Wawanesa Online Payment Service? car insurance quote without personal details. Send a check payable to "Wawanesa Insurance" with your payment stub wawanesa auto insurance san diego ca. Please include your policy number on your check. Do not send cash. I have been with WAWANESA for over 15 years and I was very very happy texas laws on car insurance claims.

They are claiming that they are upgrading their system and it will get better. Meanwhile I haven't been able to contact them for a week. In my opinion when the company is going out of business operate like this. It's a shame that loyal customer like me who is working with WAWANESA for over 15 years and have my 3 cars and my house insured through them have to talk about them like this.

wawanesa insurance san diego ca

This company is a junk, yes they are very cheap compared to other company, but believe me, you get what you pay for, a cheap and scam service wawanesa insurance san diego ca. Someone hit on my car while it was parked in a one way street curb (hit and run) while I was traveling in San Marcos-CA. I called them to make a claim right after I saw the damage and I told them what happened and give all the information they asked for. The lady told me to wait until one of their adjustors call me. First in their website they false advertise that the people their office representatives works from Mon - Friday from 7:30 am to 7:30 pm, that's a joke and not true, they told me that they are open until 4:30 pm and after that you just get a message saying that they are closed, and if you try to reach anyone after 4:00 pm they are not in the office anymore. Second, the guy who was designed to "help" as my adjustor called Tony was EXTREMELY RUDE unprofessional (maybe because I have an accent), he treated like trash, like he was doing me a favor.

This guy (the estimator) came to my house and I showed him everything happened to my car, I opened the hood and I showed him all the fluid from my steering power all over my engine. He took few pics with his little camera and wished me good luck. The day after, Tony called me and told me to take my car to a body shop, but I told him my car was not driving at all. He told me to not worry about it because they would take care of it (again, extremely rude).

My body shop guy finished his job after a week and half and I took my car to my mechanic who gave then an estimate, so they sent the estimator again who according to my mechanic stayed there for 3 min and before he started check the car, he already told him that it was not the part of the accident so my mechanic told him that how could he state that without even look at my car and he just took few more pics and left. So, this estimator took 3 days to send the adjustor my paperwork, I was calling this adjustor called Tony everyday since he never called me to keep me updated or to at least apologize for his incompetence. He was always RUDE every time I called to see if he had any updates. And one day he called me and told me very rude "if I have any news, I call you. Do you understand, I will call you. REALLY??? Then finally they denied to fix my car and one of the services supervisor called Willian, left a super rude message saying that they wont pay in any circumstance to fix my car because based in the pictures I was not saying the truth (he basically called me a liar in a kind way). I've tried to call them after that message and they never answered the phone when I called. I've called them 30 times and I left messages to 3 different people, they are cowards and refuse to even answer my calls. They know my number and they refuse to let me even argue about their decision.

THEY TREATED ME LIKE TRASH, THEY MADE MY BLOOD PRESSURE GOES UP, THEY TURNED MY LIFE INTO A NIGHTMARE AND SO STRESSFUL. Please be aware about this company. They don't care about their customers and they treat you like you are begging for a favor. What's absolutely not the case since I pay my bill every single month! They are criminals and scammers.


wawanesa insurance san diego california

I have been on my 30+ year families insurance plan for over 15 years through Wawanesa and I have an amazing clean record but I didn't realize how completely useless they are until I really needed their help wawanesa insurance san diego california. I moved from San Diego to Hawaii a few weeks ago and brought my car with me. I need to register my car in the state of Hawaii in the first 30 days. I called up Wawanesa and told them that I had just moved and asked if I am still covered. The lady in customer service said yes, I will be covered through the end of my policy which is 6/1/2014. Wonderful! Less work for me! A few days after my elderly mother got a letter in the mail, perplexed on why I am trying to add my boyfriend whom I live with in Hawaii to the plan. I remembered the lady asked me if I have any roommates at my new location, in which I thought might come up as emergency contacts so I gave this information. I never mentioned about adding him to my plan, so a call back was in order.

They advised me I would need to show coverage in Hawaii, while my Wawanesa card shows only California coverage. I called Wawanesa back for these two indiscretions. I spoke to a new customer service representative who I told my ordeal to. She then told me I would have to check with the state of Hawaii if they take Wawanesa insurance, even though the last rep told me I was covered even in Hawaii.
She could only state the same useless crap so I decided to move on to the letter my mother received.   I told her that I never tried to get my boyfriend added to the policy and asked her why my mother received this letter. She said that roommates are automatically added since they could drive my car and that my mother would need to sign the weaver stating that he won't be added or our policy will suffer early termination. Are they serious here?? That was the last straw which I told her I would be finding new insurance in Hawaii regardless if it is accepted here, which she couldn't even give me an answer to.

wawanesa general insurance san diego ca

BBB has determined that Wawanesa General Insurance Company meets BBB accreditation standards , which include a commitment to make a good faith effort to resolve any consumer complaints top 10 auto insurance companies in pa. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public. BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services. The rates are reasonable and agents are knowledgeable and helpful wawanesa general insurance san diego ca. I have not had any claims so far so I have no claims processing experience, however friends of mine with the same company have had good service on their claims.
I was blown away by how unprofessional Amie Farr & her supervisor Renne where discount auto insurance online now. Talking over me while I was explaining a situation to them, not returning my calls, being very difficult and rude. I was so disappointed I've never had any insurance claims and to think that my first one was so difficult. I hope I never have to deal with them again.


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